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Terms · Effective May 17, 2026

Terms of use

What the service does, what you may and may not do, pricing, intellectual property, termination, and liability — in plain order.

01

The service

Kalinklo Artists is an engagement platform operated by Kalinklo Ltd (Hong Kong). It runs the workflow between an artist's confirmation of an engagement and the wire transfer that closes it — requests, holds, quotes, contracts, invoices, and settlements — together with the public roster and supporting tools. Available features depend on your workspace's Plan, as published at /pricing.

02

Your account

You are responsible for the accuracy of the information you submit and for the security of the credentials used to access your workspace. You confirm you are authorised to act for the artist, agency, presenter, or institution your workspace represents. Adding others to your workspace makes you responsible for their actions inside it until they are removed.

03

What you may do

Use the platform for engagements in good faith. Submit accurate availability, fees, and programme information. File requests you intend to follow through on. Honour the holds and contracts the platform records.

04

What you may not do

Misrepresent who you are or who you act for. Submit false availability or false fees to manipulate market behaviour. Scrape, replicate, or republish the roster or any private workspace data without permission. Attempt to bypass rate limits, authentication, or workspace boundaries. Use the platform to harass, defraud, or threaten any other party.

05

Pricing and payment

Subscription pricing and booking fees are published at /pricing. Charter pricing is fixed for twelve months from the date your workspace begins paying. We do not auto-charge upgrades; tier changes are by request and take effect from the next billing period unless agreed otherwise. We do not custody engagement payment funds by default — money moves between presenter and artist (or their representatives) bank-to-bank or via your existing payment processor; the platform records the obligation and the settlement.

06

Intellectual property

You retain ownership of the content you submit (profile text, media, contracts, riders). You grant Kalinklo a non-exclusive licence to host, display, and process that content as necessary to operate the service for you. Kalinklo's own software, brand, and documentation remain ours.

07

Termination

You may close your workspace at any time. We may suspend or close a workspace that materially breaches these terms or that we reasonably believe is being used to harm other parties or the integrity of the platform. On closure, you retain access to export your data for thirty days; after that, records may be anonymised, retained only as required by audit obligations.

08

Availability and limits of liability

The service is provided on a best-effort basis. We do not make uptime SLA commitments during the charter; specific availability commitments, where they apply, are set in separate written agreements (Enterprise / Institutional Enterprise tiers). To the maximum extent permitted by law, our aggregate liability to you is limited to the amount you paid us in the twelve months preceding the claim. Nothing in these terms limits liability that cannot be limited by law.

09

Changes to these terms

We will tell you before material changes. Continued use after the effective date of a change counts as acceptance. The version in force at the time you used the service governs that use.

10

Governing law and contact

These terms are governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China, without regard to its conflict of law provisions. Disputes are settled by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong, the tribunal shall consist of one arbitrator, and the proceedings shall be conducted in English. Each party shall bear its own costs of arbitration. Kalinklo Ltd, Hong Kong. Notices to the office may be sent via /help. We acknowledge receipt of formal notices within a reasonable period; we do not commit to a specific response time during the charter.

Questions

Formal notices and questions

For specific notices or formal questions about these terms, write to the office via the help centre. See also the privacy notice.

Open help centre